Effective Date: July 14, 2026
Welcome to Artlume ("Artlume," "we," "our," or "us"). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights when using the Artlume mobile application and related services (the "Service").
By using Artlume, you agree to the practices described in this Privacy Policy.
Depending on your use of the Service, we may collect:
Photos and images you upload
Face images voluntarily uploaded to use AI generation features
Text prompts and creative inputs
Account information (if applicable)
Customer support communications
Your uploaded images, including face images, are used only to provide the AI features you request.
We do not use your uploaded content for advertising, profiling, biometric identification, or AI model training.
To improve the quality and reliability of our Service, we may automatically collect:
Device model
Operating system version
App version
Language settings
Device identifiers
Crash reports
Diagnostic information
Network information
This information is used solely for analytics, troubleshooting, security, and service improvement.
We use your information only to:
Generate AI images and AI videos
Process your creative requests
Provide requested AI features
Improve application stability and performance
Diagnose crashes and technical issues
Prevent fraud and abuse
Provide customer support
Process in-app purchases and subscriptions
Comply with applicable legal obligations
We do not sell your personal information.
Artlume uses self-developed AI models to process your requests.
We do not use third-party AI providers to process your uploaded content.
Your uploaded photos and prompts are processed solely to generate the requested output and are never used to train our AI models.
Some features require users to upload photos containing human faces.
Face data is processed only for user-requested features, including:
AI image generation
AI video generation
Image enhancement
Other AI editing features
Face images are:
Uploaded voluntarily by the user.
Used only to provide requested functionality.
Never used for biometric identification.
Never used to train AI models.
Never sold or shared with advertisers or third parties for marketing purposes.
Uploaded images, generated content, and related processing data are retained for no longer than 30 days, unless a shorter retention period is required for operational purposes.
You may also delete your content at any time within the App.
You may permanently delete your account by:
App → Settings → Delete Account
Alternatively, you may request account deletion by contacting:
Email: shdiespe20@icloud.com
Once your request is verified, your account and associated personal information will be deleted or anonymized within a reasonable period, unless retention is required by law.
Artlume may offer:
In-App Purchases
Auto-Renewable Subscriptions
Subscriptions automatically renew unless canceled at least 24 hours before the end of the current subscription period.
Payment will be charged to your Apple ID account upon confirmation of purchase.
Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current subscription period, unless auto-renew is turned off.
You may manage or cancel your subscriptions at any time through your Apple ID Account Settings.
To improve our Service, Artlume uses:
Firebase Analytics
Firebase Crashlytics
Singular Attribution
Content Delivery Network (CDN)
These services help us:
Analyze app performance
Measure marketing effectiveness
Diagnose crashes
Improve user experience
These providers receive only the limited technical information necessary to perform their services.
On Apple devices, Artlume complies with Apple's App Tracking Transparency (ATT) framework.
Where required, we will request your permission before tracking your activity across apps and websites for attribution or analytics purposes.
You can modify your tracking preference at any time in your device's Settings > Privacy & Security > Tracking.
Artlume is intended for users 18 years of age or older and is not recommended for minors.
We do not knowingly collect personal information from children.
If we learn that personal information has been collected from a child, we will promptly delete that information.
We implement commercially reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system is completely secure.
Depending on your location, your information may be processed or stored on servers located in different countries.
Where applicable, we implement appropriate safeguards to protect your personal information in accordance with applicable privacy laws.
Subject to applicable law, you may have the right to:
Access your personal information
Correct inaccurate information
Delete your personal data
Withdraw consent where applicable
Request a copy of your personal information
Restrict or object to certain processing activities
To exercise these rights, please contact us using the email below.
We may update this Privacy Policy periodically.
Any changes will become effective once the updated Privacy Policy is published within the App or on our official website.
Your continued use of Artlume after any update constitutes acceptance of the revised Privacy Policy.
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Artlume Support
Email: shdiespe20@icloud.com